Customer Help
Our team is always here to assist.
Common purchase queries answered
Orders and Shipping
The order takes 2-3 business days to process and shipping takes 2-10 days depending on your location.
Please contact us and let us now what you will be ordering and the delivery location and we will provide you with available options.
Please send us a note as soon as possible, once it has been dispatched we will be unable to change the address.
We will email a shipping notification as the package is dispatched with the tracking information.
No, all credit transactions are through secured third party on their secure servers such as Pay-Pal. No information is collected or stored on this site.
Any applicable taxes, as required by state, federal or provincial laws are collected.
We ship all products to Canada and United States.
We can ship prints to the UK and EU countries, please contact us for a shipping quote.
We try to ship all products in one parcel unless quantities or different sizes within the same order make it unfeasible. In that scenario a tracking number will be provided for each package.
If you need to swap an item
Returns and Exchanges
We have a 14 day return policy from receiving the order.
please contact us and we will send you the proper product and make arrangements for the incorrect one.
We insure all shipments from loss and damage. If your order does not arrive in pristine condition please let us know and we will send a replacement.
Patent Print Shop
536-1515 w 57th ave
Vancouver,
B.C., V6P-0C8
click on the contact link on the menu or send email to.
Orders are cancellable within 24 hrs. After that time only if they have not been shipped.